All orders are processed and dispatched within 1–3 business days (Monday to Friday, excluding Victorian public holidays).

Once your order has been dispatched, you'll receive a confirmation email with tracking information.

Please contact us immediately hello@ruffstudios.com.au

If your order has not yet been dispatched, we'll do our best to update your shipping details.

Once an order has been shipped, we're unable to make changes.

We accept returns for change of mind within 14 days of your order being delivered.

Returned items must be:

Unworn.

Unwashed.

In original condition.

Have all original tags attached.

Returned in their original packaging where possible.

Email hello@ruffstudios.com.au with:

Your order number

Your full nameThe item(s) you're returning

The reason for your return

Once approved, we'll provide return instructions.

Approved returns must be dispatched within five (5) days of receiving return approval.

To maximise the life of your garments we recommend:

Cold machine wash

Wash inside out

Wash with similar colours

Do not bleach

Do not tumble dry

Line dry in shade

Cool iron on reverse if required

Do not iron directly over prints or graphics

Always refer to the care label attached to each garment.